Flipkart — Not pick up the product and refund my amount

Address:

SHUBHAM KUMAR,KALYANI CHOWK , MUZAFFARPUR BIHAR, PINCODE-842001, MOBILE-9693759820

Dear sir
my Order id-OD[protected]and OD[protected] sir mene 20Oct 2021 ko order place kiye the. jo ki delivery hua 25oct 2021 .jab product recvied hua . to very bad qulity . uske bad hum CUSTOMER care flipkart me phone kiye or unko puri baat batiye. tab CUSTOMER care flipkart return requst kiye.magar return requst CANCEL ho jaa raha hai. lagbag 5time return requst kiye .lakin bar bar return requst cancle ho jaa raha hai.jab hum Call karte hai Flipkart customer care me to bahut hi galat language se baat karte hai .or bolte hai tumko complain karna hai kar do mara koi kuch nahi kar sakta hai. ..

Please HELP ME SIR...