[Resolved] Flipkart — Not providing an option to return the item. | |||
I have Requested a book on flipkart it was my mistakee that i didnt check the language. I needed a English version but i received an hindi version. I tried to speak to customer care they said to go online and do the needful. But in online only option they are alllowing is replacement, so i just mentioned in Notes kindly replace with a English version. But again due to their superb service they have sent a Hindi version. The E-logistic guy who delivered the book says to contact customer care as they cant take the replacement back. In Online again i have tried but only option is replacement. What shall i do...???? Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Jul 15, 2015 Flipkart Customer Care's response Dear Rushi,
Greetings from Flipkart.com!
We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details :
Order ID:
Registered Phone Number:
Email address used while placing the order:
We look forward for your reply.
| |||
Add a Comment | |||
55%
Complaints
46700
Pending
0
Resolved
25442
View all 46700 Flipkart reviews & complaints
+91 80 4274 9527 [Grievance Officer]
+91 80 4908 3910 [Grievance Officer]
+91 12 4615 0000 [Corp Office]
Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
View all Flipkart contact information
Post your Comment