Flipkart — Not refunded my money from flipkart

Address: Flipkart Internet Private Limited, Buildings Alyssa, Begonia & Clove Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Bengaluru, 560103, Karnataka, India CIN : U51109KA2012PTC066107 Telephone: 1800 208 9898

Website: www.flipkart.com

Sir,

I had purchased a Huami Amazfit GTS Smartwatch with Order Id is OD[protected] in flipkart online merchant on 08.03.2020 for an amount of Rs.9999/- and transferred the amount through my debit card EMI. On the same day I was cancelled the item duly requesting my money back. Further, The flipkart was accepted my cancellation request and they given a refund reference No. IN[protected] and message to as "We’d like to confirm that the seller has refunded Rs 9999/- to your State Bank Of India account on 08 Mar 20 with the reference number: IN[protected]. This amount should have been credited to your account by now"

But, the amount was not credited to me...

Further, I was contacted to flipkart merchant through customer care department which is amount not refunded to me. They were suggested to me as "You may contact the bank and raise a dispute form in "Charge back" and the same was done myself in bank.

In this movement, the bank was opened a loan account which i transferred through debit card EMI pre-approved loan for an amount of Rs.9999/- and charge the interest to me and deducted EMI from 04/2020.

So many times, I went to the bank as well as contacted to the flipkart, but my problem has not solved till to date.

Finally, the bank authorities had checked and verified of my bank account and its confirmed as "the amount was not credited from 08.03.2020 to till to date i.e. 05.07.2020 and also the provided refund reference No. IN[protected] is invalid and its a fake reference". Further I was closed my pre-approved loan account from my OWN FUNDS. and paid including Interest of 2 months.

In the above circumstances, totally the flipkart is a very fraud and failed to refund my money even lapse of 5 months... it is very negligence of the flipkart and not perused, not verified, not initiate the refund my money..

I am suffering and facing much difficult with the flipkart, because I am very poor as a financial problems..

So, please verify and take action against the flipkart to refund my money including my damages also

I am providing all the details and the same are herewith attached which is I was done in these 5 months

Further it is also informed that, I was complained in your Consumer forum website previously...

Thanking you sir,
Y/f
M.Sravan Kumar
Ph.No. [protected] and [protected]
mail.ID: [protected]@gmail.com