Flipkart — Not refunding the money heena sachdeva

Address:	Ludhiana, Punjab, 141001
Website:	www.flipkart.com

Sir,
I have placed an order in the name of heena sachdeva vide order no-od[protected] dated 10/12/2015 for wireless bluetooth speaker from flipkart company and when i recieved the parcel it was fake or nt original..As i returned the parcel on 31/12/2015, as said by ur executive amount vl be refunded in 10 days but still not yet recieved tha refund amount of rs 3, 995/-
I called many times to ur customer care as m being harrassed by the flipkart company as being a female it a very serious matter to harass a female..!!
Please u r requested to sort out the matter and refund the amount otherwise i will move to consumer courts and legel authorities against flipkart..!!