[Resolved] Flipkart — not response by executives

skilukhan

from Noida, Uttar Pradesh

Address:

UGF-15 OMAXE PLAZA,SHAKTI KHAND-II, OPP.SWARAN JAYANTI PARK, Ghaziabad, Uttar Pradesh, 201014

I am so disappointed with your service, without any reason you blocked my account ([protected]) and have to failed to resolved the problem and your representative, ms roshni, i call these lady on 02/11/2019 at 1:16pm and i requestaed again and again to transfer my call to senior person but she hold my call for 30 minutes and cut the call without any information
I also complaint for blocked my account on 01/11/2019 against reference no-in[protected] but not resolved yet.
I request you to take a strict action against ms. Roshni, so she will know that time is most valuable for every one & she do not repeat the same mistake in future & i will also want to know what the action you take against ms roshni
Thanks

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Dec 21, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Nov 04, 2019

Flipkart Customer Care's response We will revert on it.

Verified Support

Feb 26, 2020

Flipkart Customer Care's response Hi, We are sorry for the trouble caused. We'd like to let you know that your recent order has been cancelled as our systems have observed a trend in your purchase history that suggests that the items you've purchased are for reselling and not for personal use. This would also mean that you will no longer be able to login to your Flipkart account. Your kind understanding is appreciated.