Flipkart — Not taking return for my order id od[protected]

Address:	Bangalore, Karnataka, 560033
Website:	Www.flipkart.com

Hi sir, i habe ordered moto x play mobile on 22nd april and received product on 24th, when i open the box and tried tp switch on the mobile it wasn't turned on and i tried to charge the mobile for 4 hours and tham tried to turn om the mobile, it never switched on and as soon i raised return label, one of the flipkart executive called me told to do charge mobile and do i said i habe already did all possible way and it is not turning on, he told he wll take return request later that no one turmed to pick the mobile.. Again i raised complaint now they are telling some tecnician wll visit and check weather it works or not.. Its been more than 4days they arr not taking return please help on this and gety refund.

Thanks,
Mahesh