[Resolved] Flipkart — nubia red magic 3 network issue

Jiwan Jain

from Indore, Madhya Pradesh

Address:

Flipkart Internet Private Limited, Buildings Alyssa, Begonia & Clove Embassy Tech Village, Outer Ring Road Devarabeesanahalli Village, Bengaluru 560103, Karnataka, India, Bangalore, Karnataka, 456010

I purchase nubia red magic mobile phone order id od[protected] price 35299 rupees.
This mobile is very horrible product i am very tired to do restart it again & again.
When i use mobile hotspot, internet always gone within 4-5 minutes, many times my mobile goes hang position.
Many times network not working. Massages not come when i restart it then massages comes. I do complaint many time to flipkart but always they say we are try to resolve your issue and when my return period is over they say to me go mobile service center. But my phone is new brand and
It is faulty product why i go for service center.
Please do help me.

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Nov 22, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 15, 2019

Flipkart Customer Care's response Hi,
We're sorry to hear that you're facing issues with your Nubia Red Magic 3 (Black, 128 GB).
We'd like to let you know that the technician has confirmed that the issue has been resolved in your device. Hence, the seller will not be able to accommodate the return request. However, if you are facing any issues with your product, kindly contact the brand authorized service center so that they will help you out.
Your kind understanding is appreciated.

Verified Support

Dec 26, 2019

Flipkart Customer Care's response Customer raised a complaint stating that the product delivered is defective. We have interacted with the customer and raised a return request with the seller for the refund of the order. The seller has confirmed that the refund has been completed on 16 Oct 19. Hence, closing the complaint from our end.