[Resolved]  Flipkart — Od[protected] order received but not working

Address:Chandigarh, Punjab, 160101
Website:Flipkart

Hi,
I have received my order on 11 july and since then i am trying to call in customer care but got no response.
My product is not working and i m regretted to have order it from flipkart.
I have no idea y is it not coming in my order listing u people can look into the matter.
Order message when placed was:-

(Order received: we have received your order for bass king waterproof/s... With order id od[protected] amounting to rs.395. You can expect delivery by mon 10, jul 2017. You can manage your order athttp://fkrt.it/EOLvQ!NNNN)

Order message when delivered was:-

(Delivered: bass king waterproof/s... With tracking id fmpp[protected] from flipkart.com was delivered, today. Click to give feedback: http://ekrt.in/~AKqF!NNNN)

Please contact me if necessary @nikitapuri.[protected]@gmail.com
Ph:-[protected]
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Aug 20, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jul 17, 2017
Flipkart Customer Care's response
We will revert on customer complaint.
Verified Support
Jul 20, 2017
Flipkart Customer Care's response
We had interacted with the customer, apologized for the issue, customer stating she could not return the product from the mobile app, and informed we can do it and replacement approved. Informed the TAT and packing manner. Closing the case.
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