Flipkart — Od[protected], product not delivered

I had ordered the material on 15th june and had paid the amount. It had to reach me on 22nd june but after chating and calling your representative, i was assured to receive by 27th june. I did not receive the material and on 28th your representative is telling it will reach by 29th june but when i requested to let me know the exact location of the material, he is unable to track the material and still saying that it will reach today by 7:00 p. M. Kindly take this mater seriously as it will definitely hamper your reputation. Actually it was a gift for my son which was on 25th june. Had i be informed earlier i could have bought it from other site or from local market.