[Resolved] Flipkart — Offer Redemption / I am unable to avail the displayed offe | |||
my mail : Hello, As per the offer - Extra 10% Of[censored]sing Saved Visa Debit Cards. I used my HDFC visa debit card. But there was no 10% deduction. I paid 12999 price ( original price)Please confirm if i will get 10% refund. Flipkart mail : This is with reference to your order ID: OD[protected] with Reference number:[protected] We regret to inform you that the above mentioned transaction is not eligible for 10% cashback as the offer was not valid for Unsaved cards as per Terms and conditions. Please find attached the terms and conditions attached for your reference. We request you to get in touch with your card issuing bank. my mail : Hello team, It was mentioned in terms and conditions that for unregistered cards to register it and get the cash back offer. Please read bullet no. 4 : offer will be applicable only on saved visa debit card.Customer needs to either use a saved debit card or need to save his/her visa debit card while doing to avail the offer. Please read and understand the policy mentioned. Flipkart is not refunding the money. New complain id on flipkart is : 40985820 Thanks SHREYA Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Apr 07, 2015 Flipkart Customer Care's response Spoke to customer and she says that she registered her VISA Debit card and then completed the transaction online. However, customer complains saying that she has not received the 10% cash back for which she was eligible. So escalated the issue to the concerned team to double check and have the issue resolved.
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