Flipkart — On box of product send different product

Hi,

We have ordered a Havells 2.5 mm copper wire from Flipkart with order I'd OD[protected].

We have get different wire in box of Havells.

Then we have make replacement request & shared details to Flipkart customer team.

They have realised there fault & tell us to replace the product.

Meanwhile they have tell us to upload ID we have uploaded pan card for ID. We have talk with customer care team & they have told us that ID is correct we will get replacement by 1 FEBRUARY 2022.

On 30 January 2022 we have received message that our replacement is rejected.

They are doing totally fraud.

We request goverment to take strict legal actions & release my amount through these scam.

Regards

Shreyans Jain

Enclosed screenshot of product order