Flipkart — One year warranty is not provided on HP Laptop

Address:

Jabalpur

Dear Sir/Madam,

A laptop HP Core i3 11th Gen - (8 GB/256 GB SSD/Windows 10 Home) 14s-DQ2100TU Thin and Light Laptop was purchased from Flipkart having Invoice Number # FAD1JI[protected] with Invoice Date:[protected] with one Year Onsite Warranty. (kindly refer to the attached file OD[protected] for other details of the product purchase like [IMEI/Serial No: 5CD1180JFK] etc.)

When the product was registered on the website with the same Serial 5CD1180JFK, it showed the warranty coverage from May 31, 2021, to May 30, 2022. while the laptop is purchased on date 4.10.2021. (kindly refer to the warranty file "hp warranty.pdf" downloaded from hp.com)

Make correction in the warranty period from the currently shown period May 31, 2021 - May 30, 2022, to the period from 04 October 2021 - 03 October 2022. Failing with which we will have the risk of losing the warranty claim of 126 days (30 May 2022 to 3 October 2022 period, i.e., 1/3rd of a year!!!).

In this regard, several reminders have been sent to both the companies: Flipkart as well as hp. But till now, we haven't received any positive reply from anyone. Rather, we received a phone call from Flipkart yesterday (01/11/2021) and we were told that the request for correction in warranty cannot be done by Flipkart.

Further, if you look at the invoice received from Flipkart it clearly mentions a 1 Year Onsite Warranty. It means that either Flipkart is not mentioning the correct warranty claim or my requested warranty claim is deliberately not changed by Flipkart. Therefore, kindly justify that why not a full one-year warranty is given to me.

It is requested to Flipkart give their reply on email ID ([protected]@yahoo.com). Because of my busy schedule, it is not possible for me to attend your phone calls. I hope, I have made everything clear in this mail. In case of any clarification, please drop an e-mail to me on the aforementioned email ID.

With thanks and regards,
Sunil Agrawal

CC: HP company for information and necessary intervention in this case as early as possible

On Monday, November 1, 2021, 09:56:53 PM GMT+5:30, sunil agrawal wrote:

Laptop warranty is not updated. Kindly look into the matter and update the warranty period as mentioned in my previous emails.

Regards,
Sunil agrawal