Flipkart — Oneplus 10R 5G Mobile Order missing item empty parcel delivered

Order id-OD[protected]
I belongs from a nuclear family I purshace Mobile from flipkart Worth Ruppes 34, 339 On 4th March through flipkart using Advanced prepaid mode of payment. After two days flipkart delivered a percel but inside percel "not inserted anything " Complete item missing. Simply packaged flipkart cartoon and seald. I trying to create return from myside but everytime getting error opps occurs. I contacted multiple time customers care call me back request but not receiving any call. I contacted their support over social media also but they also avoiding my issue. Without Understanding my situation They simply ignoring. I am a customer Here Humbly requesting please take action against one of fraud e-commerce flipkart. As soon As refunded my paid amount into my source bank account.
Already 3 Days passed from the issue yet not resolved. Customers support over chat support also ignored my case. Please take action on it who Fraud with poor family money.
Social media team created Finally return request but over call they inform within next 24 hours you will receive your refund amount. But 72 hours crossed yet not approved my return request.