Flipkart — Online shopping fraud

Address:	Bangalore, Karnataka, 560034
Website:	www.flipkart.com

Sir/Madam, I am a new user on flipkart & made my first purchase through flipkart app.. Order No. OD[protected] Product name- Cherokee Slim Fit Men's trousers (3 Quantity) The order was successfully placed & I got an email from the company that it will deliver the order by 1st Dec. Now when I have not received the order on committed date, i thought to Check the website.. But it was embarrassing that the flipkart has marked my order as returned by me (which is never received & attempted for delivery on my address) Now I thought to raise the complaint against them on the website.. But when I have logged to the website as well as flipkart app, it is showing that there are no orders in your account & therefore I am not able to select the option to raise the complaint but then i finally made a complaint through another route.. Now I called there toll free customer care [protected] where they apologize their mistake & told that it is the mistake of courier partner & we will resolve the same within 48 hours.. Today i received the call from Flipkart's Executive Mr. Naim who told me that they will not ship the product to me because i have cancelled my order which is totally a lie(coz i havnt done that).. Now I want to make the Flipkart & its concerned management punish for their fraudulent practices which is unjustified & not backed by law.. I have all the emails/snapshots/recording ready.. Aniruddh B.Com., L.L.B., L.L.M (F)