[Resolved] Flipkart Online Shopping — need to return the mobile complete protection pack

karthick jothi

from Chennai, Tamil Nadu

Address:	Bangalore, Karnataka
Website:	www.flipkart.com

I was order redmi note 7pro with additional of mobile complete protection plan. After rad the terms & conditions that pack really not going to help me. I planned to return the product.in app shows return options but can't accept the request. So i called the flipkart customer care executives and explained the situation. But they also misdirected me given irrelevant information and they're trying to ignore me.
But till now not accepting the return request.
It's shows clear indentation to make customer as fool's.
In there terms and conditions itself clearly mentioned 10 days return policy.

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Aug 30, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 22, 2019

Flipkart Customer Care's response Hi karthick,

Thanks for getting in touch.

We regret to inform you that we are unable to find your order details. Request you to share the order details or get in touch with our customer support number[protected].

Hope to hear from you soon.