Flipkart — oppo reno 2

Om Kumar Sah

from Mumbai, Maharashtra

Address:

560038

I had ordered oppo reno 2 from flipkart in emi on 11 september and the expected delivery date was 21 september and now its 27 september, they are saying that there is some seller (Flashtech retail) issue.. They said they will provide me the resolution by today 27/09/19.
But i have not got the resolution, and not even my product got delivered to me.
My 1st emi statement has recieved to me
And i have to pay in some days
But i have not got my ordered product.

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Flipkart customer support has been notified about the posted complaint.

Sep 27, 2019

Updated by Om Kumar Sah I had pre ordered oppo reno 2 from flipkart in EMI on 11 September, which was successfully transferred to merchant by 14 September and my product expected delivery date was 21 September and now its 27 September, they are saying that there is some seller(Flashtech Retail) issue.but many customers are recieving oppo reno 2, customers are posting review in flipkart because they are recieving their order from flipkart.and even i can see in flipkart that if i order same phone to my delivery address it is showing delivery will be by next day
but flipkart they said they will provide me the resolution by today 27/09/19.
But i have not got the resolution, and not even my product got delivered to me.
My 1st EMI statement has recieved to me
And i have to pay in some days
But i have not got my ordered product.

Verified Support

Sep 30, 2019

Flipkart Customer Care's response Hi Abhishek
We are sorry to let you know that your order for this order ID OD[protected] has been canceled due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 29 Sep 19 and it should have reflected by now. Hence, closing the complaint from our end. Your kind understanding is appreciated.

Sep 30, 2019

Updated by Om Kumar Sah I'm not avishek
My name is Om

Whose resolution you are giving to me.