[Resolved] Flipkart — order a 250mm exhaust, fan received 200mm

AdityaN Varshneya

Address:

Alwar, Rajasthan

Ordered 250mm fan received 200mm fan initially and again we received a damaged fan,
Again i want to replace my product there is no option to replace there is only refund option available this time.

At first time i didn't see the size and i ask a technician to fit my fan but he ask me to sir it wouldn't fit. I had pay him 200for his visit and ask him to please fit it once it replaced.

Now i see that my fan is not replaced as only refund is available. I called cc but no one accept that this is not only a mistake it's a kind of fraud.

I ask again and again to get it replace but they are continue saying that seller not accepting replacement this time.
I don't know why they are not replacing, neither my ordered fan company got shut down nor seller are not selling that usha crisp 250mm fan.
It's purely a fraud and flipkart is now flopkart and fraudkart.

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Feb 6, 2020

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jan 05, 2020

Flipkart Customer Care's response Hi, We are sorry for the trouble caused. We're writing to you about your Usha Crisp Air 250 mm 250 mm 5 Blade Exhaust Fan with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund has been completed on 05 Jan 20 and will be reflecting on your source account by 16 Jan 20.