[Resolved] Flipkart — Order Amount Deducted From Account But did not order Any Item

Nunhlua Khiangte

Address:	Aizawl, Mizoram, 796001
Website:	www.flipkart.com

Last night[protected] I tried to order Infocus Bingo 21 Through Net-Banking From Flipkart. After entering every necessary details and submitted, Due to some reason(may be slow internet) I received transaction failed message. But actually my amount had already been deducted but still no items had been order. After a few minute I received a message stating that they have received a request for my order with Txn ID:TX[protected]*** and are trying to confirm the payment. In case they are unable to confirm my order They promised to refund the entire amount.One day have passed But I continued to received like this message for 5 more times with out any refund. Please Help!!!

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Jan 21, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Dec 12, 2016

Flipkart Customer Care's response Hello,
Greetings from Flipkart!
We are unable to find order detail or contact information hence we request you to contact our customer care on below detail.
Call us:
We're available 24 hours a day.
[protected]
Mail us:
[protected]@flipkart.com
Hope this helps !
Thanks for shopping with Flipkart.