[Resolved] Flipkart — Order apple ipod (20000 inr) but received beard trimmer | |||||
For the first time after doing online shopping for 6 years, this time the most disgusting experience i had with @flipkart that i have ordered an apple ipod 32 gb worth 19899 inr with order id od[protected] but on the contrary i receive a beard trimmer packed in a thermocol polybag without any box or charger just a trimmer packed. I understand mistakes happen but the thing disguise me that it's been 15 days now that no support has been provided by @flipkart. First i made a replacement request that has been cancelled by the seller then i made the request again with proper description that again got cancelled, again i made a refund request and the pickup has been scheduled. But when th courier guy came at my doorstep he refused to pickup the product as the product i had was not the apple ipod but a damn trimmer worth nothing. I've called the customer support ample of times and what they say is "nishchint rahiye sir", this dialogue irritated me daily when i call them and still after 15 days i don't have any solution for this. For a 24 year working guy 20000 inr is no joke. Was this information helpful? | |||||
Jul 14, 2017 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Jun 08, 2017 Flipkart Customer Care's response We have taken up this case internally. We will get back to the customer with an update on it.
Verified Support Jun 09, 2017 Flipkart Customer Care's response Issue: MisshipmentResolution: As per IN[protected], relevant team working on it, hence closing as solved NRR Incident ID: IN[protected] | |||||
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