[Resolved] Flipkart — order cancel to seller I am not cancel

Harendra Rathod

from Rajkot, Gujarat

Address:

H/168 Akash Ganga Society.Bh, Saraswati Nagar, New Sama Road, Vadodara, Vadodara, Gujarat, 390024

I have purchase marq washing machine in discount rate and old washing machine is exchange but delivery boy check old washing machine and decided to not receive he says he is not ok but he is not checked and not run machine so i says ok and i pay the exchange value he says you call customer care and he says me to. So i call and discuss the call center but he is gone and not delivered my product. Next days customer service representative says your machine is resend and receive the 22nd july. But today he says your order is cancell. But i am not cancell my order. So you give me a my product and help me.

Was this information helpful?

No (0)

Yes (0)

Aug 24, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 22, 2019

Flipkart Customer Care's response Hi Harendrasinh
We are sorry to let you know that your order for MarQ by Flipkart 7.5 kg Fully Automatic Front Load Washing Machine with In-built Heater White has been canceled by the courier service provider due to unforeseen reasons. We request you to place a fresh order. However, the seller has been refunded the amount of ₹ 12509 on 20 Jul 19 to your Credit Card and it will be credited within 2 Business days as per standard banking procedures.