[Resolved] Flipkart — order cancelled by the seller | |
Sir, I placed an order on 11th august, 2019 for a smart led tv which goes by the brand name "marq by flipkart". I order the tv during the promotional event known as "freedom sale". I was scrolling through the electronic appliance section and found out the amazing deal on this product. I ordered this product for one of my friends and promised to get it delivered to him as a gift. Next morning, i received a confirmation call from flipkart regarding the same product. After few hours, i received a mail from flipkart (Attached) that the order has been cancelled by seller due to unforeseen error. Also, the reason mentioned on mail and application differ from each other.in return, i was provided with a rs. 2500 gift card. I have pledged the smart tv to my friend and after cancellation of the order, i feel like a fool informing my friend about the same. Can you please help me with the purchase of the tv at same rate as the order was canceled by the company? Also, the order was confirmed on email and through phone call which made my expectations higher from flipkart. Need your help to look urgently in the issue and do the needful. I personally feel these promotional event as hoax as whatever promised by the company is not delivered and we as consumers feel ashamed about it Was this information helpful? | |
Sep 19, 2019 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Aug 19, 2019 Flipkart Customer Care's response Hi Akash, We're sorry to let you know that that your order for Honor 9N (Sapphire Blue, 32 GB) has been canceled by the seller as its price was incorrectly listed by them on the website and app. This has now been corrected and you can place a fresh order for it if you want. To thank you for your understanding, the seller has added Rs. 2500 to the Gift Card section of your Flipkart account. Verified Support Aug 19, 2019 Flipkart Customer Care's response Hi Akash, We're sorry to let you know that that your order for MarQ by Flipkart 140cm (55 inch) Ultra HD (4K) LED Smart TV has been canceled by the seller as its price was incorrectly listed by them on the website and app. This has now been corrected and you can place a fresh order for it if you want. To thank you for your understanding, the seller has added Rs. 2500 to the Gift Card section of your Flipkart account. | |
2 Comments | |
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Hey sir I am customer of flipkart . A fraud call is coming from unknown number that he is saying that I have won the prize and he know all the details of my previous orders and my name and address. And his website name is www.shoppingdeal4u.com . I just want to know that how he know my name and address my details were leaked by Flipkart.
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