[Resolved] Flipkart — order cancelled without informing me

parwej1992

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

My order od[protected] was cancelled without telling me.

Now they are telling the item will go back to seller and then refund will be done and so. Also i need the same item in same price but the price has increased. I waited for more than 10 days and they are lying that i have cancelled the order.

Also the customer care executive is unprofessional and do not have proper knowledge on how to resolve the issue and giving unnecessary advice to customer.

I have faced harassment from flipkart i need a resolution for that.

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Nov 24, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 15, 2019

Flipkart Customer Care's response Hi,
We are sorry to let you know that your order for Crompton 15 L Storage Water Geyser (Crompton 15 L ARNO NEO AWSH-2615, White) has been canceled due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 15 Oct 19 and it will be reflected in your credit card account by
25 Oct 19. Hence, closing the complaint from our end. Your kind understanding is appreciated.