[Resolved]  Flipkart — Order cancelled without notifying the customer

Address:Bangalore, Karnataka, 560077
Website:flipkart.com

OD[protected] is cancelled with out my notice. when i called flipkart is saying that it is cancelled by seller.The reason I was told is, "it is a bulk order".but my order is not a bulk order . I have ordered only one mobile .This is cheating you are doing with customer. And other people who have placed the order have got the mobile . This is the serious issue which consumer complaints has to look into and take severe action against flip kart . Other wise there is no guarantee that what ever is showcased on etailer website is in fact been delivered to customer.
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May 21, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Apr 18, 2017
Flipkart Customer Care's response
Your order stands cancelled due to multiple quantities ordered for the same product. This information has been given to us by our internal team. Closing the complaint from our side.
Complaint comments 

Comments

on 17th october, i ordered two things frm flipkart by cash on delivery method. the first item(a multiusable knife) was delivered in 4-5 days, but the 2nd item ( a flip cover whose promised delivery time was till 30 october 2017) created problems...today i got a message tht my order was cancelled by flipkart...hastily i checked d website in "my orders"...i saw tht the line said "delivery attempt failed" and "customer rejected the product"...neither i got a call frm delivery man...neither i cancelled it myself...how can ths happen...we trust on online shopping .. and thts why we order desired items...if these companies will do ths sort of low grade works...how can anyone trust thm !...I request the complaint board to solve the problem as fast as it can be solved.

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