Flipkart — order cancelled without permission. | |
Dear sir, I had placed an order with flipkart for ac during the big billion sale on 2nd october. And the ac was supposed to be delivered on 11th october, but the same wasn't delivered and then on 14th october, the order was cancelled from flipkart's end without even informing me. And when i contacted flipkart they just told me that as the order was delayed it was cancelled. I am customer who bought the product and its my right to be asked whether i want the product or not, but they just simply cancelled it, that to on 14th october that is after 12 days of placing order. And they have mentioned reason as delivery agent was unable to contact you, but i didn't receive any call from any of the agents the order was simply cancelled. The order id is od[protected]. I want my product to be delivered as the i had purchased the same under big billion sale with a good discount. Was this information helpful? | |
Flipkart customer support has been notified about the posted complaint. Verified Support Oct 15, 2019 Flipkart Customer Care's response Hi, We are sorry to let you know that your order for Midea 1.5 Ton 3 Star Split Inverter AC - White has been canceled due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 14 Oct 19 and it will be reflected in your credit card account by 22 Oct 19. Hence, closing the complaint from our end. Your kind understanding is appreciated. | |
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