[Resolved]  Flipkart — order couldn't be completed, but debit card emi loan generated

Address:

Chennai, Tamil Nadu, 600088

Hi Team,

Order ID: OD[protected]
Phone no: [protected]
Debit Card EMI Loan Number: [protected]

This is bring it your notice that there were 2 Debit card EMI loan has been generated under my name, Actually it is supposed to be 1 Debit card EMI loan.

Bring History: On 13th of October 2018 i ordered for Poco F1 mobile in Flipkart using my Debit card with EMI option but the order was not completed successfully simultaneously i received an email that your refund procedure has begun and attached email for your reference with the tracking number. so on the next day ie on 14th of october 2018 again i order the same product (Poco F1 mobile) and order was successfully placed and even the product got delivered on 19th Oct 2018.

Now my concern is how there was 2 DC EMI loan has been generated under my name it seems to only one.

As you confirm that refund has been initiated for the product for which order was not completed from your end.

Now my question here is if the refund has reached the bank why still now they have not closed my DC EMI loan,

Kindly seeking your help on this issue.

Regards,
Ranganathan, A
Hewlett Packard- SCM