Flipkart — Order delayed by more than one month with no update, subsequently cancelled but refund still not received.

Souramita Gorgori

from Siliguri, West Bengal

Jul 22, 2022

Address:

Shyamnagar

I had placed an order on 15th June on Flipkart worth Rs 531. It was not shipped and after one month I requested for a cancellation because I had no need of the product by then. I called Flipkart support multiple times and the kept telling me the issue will be resolved, to no avail.
On 16th July the cancellation was requested again and I was told the refund will be initiated within 4 hours. I have still not received any refund and am very tired of continuously calling flipkart and asking for solutions. Please look into it and refund the money ASAP.

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Flipkart customer support has been notified about the posted complaint.

Jul 27, 2022

Updated by Souramita Gorgori I was told to wait for 24 hours on the 22nd of July.
It has been 5 days and I've still not received the refund. How much longer am I expected to wait?

Jul 31, 2022

Updated by Souramita Gorgori I keep getting calls from Flipkart, saying that the problem will be fixed within 24 hours. It has been about 5 times that I've heard this.
I was told to wait for 24 hours more than 48 hours back, and I was to receive an email so that I can forward my bank account details to the seller for my refund. No such email was received. I'm so tired of repeatedly asking Flipkart to fix this issue. I want my refund now.