[Resolved] Flipkart — order doesn't show up

Charan Kumar R

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka, 560037
Website:	www.flipkart.com

I recently placed an order by paying the full amount. By mistake the order got canceled. Now, i no where see anything regarding my order. The detail are vanished. I've my money deducted from my bank account.
I called the support and found out that they were not find my order in their servers.

Please help me with the following
I need this product to be delivered to me.
The app doesn't show the order placed.
Customer service representative is also not able to have the order located.
I've paid a huge amount for it.

+2 photos

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Aug 20, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Jul 15, 2017

Updated by Charan Kumar R My mobile number is [protected] and the email address is [protected]@gmail.com

Verified Support

Jul 16, 2017

Flipkart Customer Care's response We have taken up this case internally and we would call the customer with an update.

Verified Support

Jul 17, 2017

Flipkart Customer Care's response As we contacted the customer and informed we cannot initiate the cancelled order and customer placed fresh order and will be delivered as per scheduled time