Flipkart — Order has cancelled from company end before delivery with wrong reason

Dear Sir,
For the occasion of rakhi behalf of my daughter, I booked a rakhi by the order I'd no.-OD[protected] from my Flipkart account for her brother, who is studying in IISER (Indian Institute of Science Education and Research, Tirupati), which is as famous as IIT, Tirupati, and situated opposite of that institute itself. And which has to be delivered yesterday(07/08/22). As per tracking it was reached to the nearest location also at Tirupati. I use to send lot of merchandise to him regularly in that same address through Amazon and others. This time I might be did the mistake through the Flipkart. Now today at 08/08 the order made cancelled without informing to the respective customer in his given mobile number also. Now there is no time even to send another RAKHI to him. Don't treat this as a simple order, this is the emotions of a sister towards her beloved brother who stays far from her.
This is my request to take this matter seriously.
Honestly,

Shaantanu Mallick