[Resolved] Flipkart — order Id od[protected]

Vivekdr07

from Zamania, Uttar Pradesh

Address:

Lucknow, Uttar Pradesh, 226020

My scheduled product was not delivered at requested address at 1st floor of my residence.

Moresoever the delivery people misbehaved and verbally abused my wife when requested for doorstep delivery.

The product was banged at roadside outside the main gate of my residence... We have video of the deeds of the delivery people.
This unwarranted behaviour is not accepted. Kindly redress or allow me further appeal to higher authorities including consumer forum.

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Dec 14, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2017

Flipkart Customer Care's response We will revert on customer complaint.

Verified Support

Oct 31, 2017

Flipkart Customer Care's response We had interacted with the customer and he confirmed that the product is delivered. Customer informed that the WM's who visited his address this time were very helpful and he was happy with the service. Informed customer regarding the behavior of previous WM we have taken necessary action and we shall ensure such issues are minimized. Customer agreed and he informed that previously conversation started due to address issues however, the WM spoke very rudely to his wife. Informed customer we shall take necessary action against this incident. Customer agreed. Solving the case.

Verified Support

Nov 09, 2017

Verified Support

Nov 11, 2017

Flipkart Customer Care's response We had interacted with the customer, apologised and informed that feedback taken. Hence, closing the complaint.