[Resolved]  Flipkart — order id - od[protected]

Address:

Flat no 301, Dalibagh appartment ,Dalibagh Enclave road Lucknow, Lucknow, Uttar Pradesh, 226001

Dear mr sachin

This is to draw your attention to unsatisfactory product delivery from your company
Company. I bought one product referering order i'd number od[protected] which is delivered diffrent as it's seems on your portal.
I had tried multiple time to contact your service team but my issue is not resolved for refund or replacement referring to statement saying that the same has been rejected by sellers.

I have few concerns and need resolution on immediate basis

The product i received it's short in size as a double bed as it was mentioned in your portal because this size of double bed of matress which is delivered is no where in used by families generally.

Feature was given that it's an orthopaedic support material to help spine and back, but it's not like that generally the brands are using an orthopaedic matress it's quite loose and can cause problem to spine.

The matress i bought only because of the reason that there was a branding of flipkart.

As it was branded or co-branded from flipkart, i was having trust on your brand that if any problem comes there shouldn't be any issue to replace, refund, change as it's flipkart assured.

There was no pop-up or notice given that it's not replaceable or cannot further consider for return if any issues persists.

The product still i kept unused with originally as it was delivered without any things change.

I request there is been no satisfactory measurements taken on the part of your company to resolve the issue. I regret to say that i am literally disenchanted by the service provided by your company this time.

I never complained about any of your services during the past three years. But this time it was a big letdown. please respond and to resolve the same to avoid any leagal proceedings which will cost more than if the things will not resolved on initial level.

I hope you will take a serious notice of this complaint immediately.