[Resolved]  Flipkart — order id od[protected] product recliner

I have purchased recliner on 6th oct 19 and delivered on 13th oct. It is supposed to be get installed by 16th oct. After complain to the customer they told me it will be done by 23rd. Then on 23th oct they themselves cancelled the tickets by saying i didn't want the installation. Then they automatically scheduled the installation date to 24th. Each day from 16th oct that the product will installed on that day. After communication on 24th they say it will take another 24-48 hours. Today is 26th oct, after i complained them for installation they again say it will take another 24-48 hours. The customer care do not know anything they just give vague answers. After 10days of scheduled date of installation they still say issue will be resolved in another 24-48 hours. Each time i talk to them they say we are raising the ticket and issue will be resolved with in 24-48 hours. They are not even ready take back the product. They say after installation only replacement will be done. God only knows when it will be installed