[Resolved] Flipkart — order id od[protected] of sony ps4 pro 1tb | |
The order with order id od[protected] was placed on 04/10/2019, the promised delivery date was 13/10/2019 but the product has not even been packed yet by the seller, on asking the customer care of filpkart about the whereabouts of the order, i was told to wait with no questions being answered regarding the delay of the order, the customer care then raised the issue to their backend team which were to respond & resolve the issue but even the backend team is extending it's deadline without giving any proper reason, the first date given by their backend team was 18/10/2019, then on 18/10/2019 they without even calling or conveying anything extended it to 19/10/2019 by 14:07 pm. Till now there has been no resolution provided and also the promised delivery date has been extended twice by flipkart with the next promised delivery date being 20/10/2019, which again will get extended as the product is not even packed yet by the seller. Was this information helpful? | |
Nov 22, 2019 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Oct 21, 2019 Flipkart Customer Care's response We will revert on it.
Verified Support Dec 26, 2019 Flipkart Customer Care's response Hi, Order id - OD[protected] We are sorry for the trouble you had to go through as the above mentioned order was not delivered to you. We are sorry to let you know that your order for the product Sony PS4 Pro 1 TB has been cancelled by Logistic due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 25 Oct 2019 and it should be reflecting in credit card by 06 Nov 2019. Your kind understanding is appreciated. | |
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