[Resolved]  Flipkart — Order ID - OD[protected] Poco M2 Mobile phone

I have ordered for a Poko M2 mobile and got delivered on 31st of March 2021 but the phone is not working properly it has heating issue and the SIM signal is not properly coming so I raised the issue and Flipkart executive gave me troubleshooting procedures but it is not getting cleared so I want a full refund I don't want a replacementas, as I cannot manage with this phone I bought a new phone to maintain my Business with out break, so kindly take my request and process full refund for this phone thank you.
Note: I tried to call Flipkart customer care numberb several times but I am not receiving call back, I received once but they did not resolve my issue I am getting very much frustrated and getting health issues because of this problem so take back this mobile and give me my money refund.