Flipkart — Order ID - OD[protected]

Address:	Bellandur, banglore
Website:	www.flipkart.com

Ordered a hp omen laptop on big billion day sale on 28th October and it said it would be delivered by 3rd October. On 3rd October got an update saying that due to logistical issues the ordered is delayed by 9th October. And till today the status is showing that the order is still not dispatched.
Need the exact info on where my product is and what's causing delay or else will have to initiate cancellation process.
And will stick to Amazon for all future orders in that case.