[Resolved]  Flipkart — Order ID - OD[protected] <Duke Polyester Blend Solid Coat >

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Hi, I have ordered a Duke Polyester Jacket from Flipkart of Rs 2340. But I have received is Duke Flip Flops of Rs 499. Now, when I have initiated return stating the reason that I have received 'completely different product'. The pickup boy comes and denies for the pickup stating that they want jacket as per the product description. This happened 2 times, I have raised return request, pickup boy denies and Flipkart cancels my return request. When talking to customer executive on Flipkart, they only says to wait for 48 hours, then until 9th Dec, then 10th, then 12th and then 14th. I haven't got my refund.
Its not my fault that I have received a wrong product. Even I have shown the wrong product to the delivery boy when came to deliver the product. He also says to initiate the return. Its been so many days until now I haven't got any resolution from Flipkart.