Flipkart — Order ID - OD[protected]

This order was originally placed on 24th June. It arrived in a damaged box with no tags and the strap on it was coming off. A return was organised but the so called wish master denied pick up citing damage. Till then there is no news from Flipkart and they keep marking the issue resolved and apparently I told the couriers that I don’t need the product and it was cancelled which I haven’t. No one called me. Their support is getting worse by the day. Escalations are not being followed up at all.