[Resolved]  Flipkart — Order id: od[protected] / mi note 3 not detecting network

Address:Bangalore, Karnataka, 421301
Website:Flipkart

Hi team,

I ordered mi note 3 32 gb variant and got the defective product which don't even detect network on my phone. So, i raised a return request and now i am asking flipkart to refund my amount of rs.11999 because when i go to internet there are issues clearly stated for this product and they don't have a permanent solution. So, here i have a question for flipkart when you will be responsible enough to sell a perfect product on your website? If you are allowing a seller to list a product on your website please do some research and then approve the listing. If the seller is willing to sell the defective product and you are selling it too on your platform then please let the seller bear the loss why a customer should face an issue. Requesting flipkart to arrange an pick up for my product and process refund for the same on priority. Asap.

Thank you.
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Jan 19, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Dec 08, 2016
Flipkart Customer Care's response
Tech visit is completed, issue is reoslved but customer is not happy as per Engineer update.

Hence we have rejected the request as per process.
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