Flipkart — Order no. - OD[protected] Faulty mobile Xiomi MI 4i

Address:

Faridabad, Haryana

I have purchased Xiomi MI 4i on 31st April and receive the item on 5th May 2015. After using the mobile I am getting over heating issue and lodge a complaint at Flipkart, I got SMS that I will get a call from there technical department on 9th of May at 8:30pm but I got the call at 7:00pm and I did not get a chance to speak. And after that I got another SMS of Monday timing of calls and finally got the call at 4pm although the sms timing was different. I advise by technical guy to check the battery status but the phone was heating highly and I just wrote the steps to check the battery status and wrote on email the status was 40 degree while speaking with anyone. I feel its a defective piece and I dont want any replacement of it. I am not satisfied with this phone so need your help to get my money back ASAP.