[Resolved] Flipkart — order no: od[protected] watch

anoopmohank

from Mumbai, Maharashtra

Address:	0484
Website:	www.flipkart.com

Sir,

I have ordered a watch worth 17495 from flipcark order no: order no: OD[protected] on 20.04.2018, the basic purpose was to to gift the same on my cousin birth dat in 27th, I have received one packet from flipkart on 24th noon which I collected from the ekart delivery and the delivery boy went away after delivering the materiel . since i feel weight less I opened the same and the material inside was watch worth rs 10 i think and the brand mentioned was timex. ( full payment has been made at the time of booking the order through online )

I called the delivery boy that time itself, but he told the it can be returned through replacement option and same has been updated through same and I have addressed my concerns calling the flipkart customer care

currently I am unable to meet the commitments I was trying to do and flipkart is asking more that 24 hours to get a reply

I am totally disappointed

+1 photos

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Jun 10, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Apr 26, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

May 07, 2018

Flipkart Customer Care's response We interacted with consumer, apologized and refunded the completed amount for the order. Consumer assured that the issue is resolved. Hence, closing the complaint from our end.