Flipkart — Order no od[protected] Replacement of damage product

I have received the order on 17th march 2023 for order no OD[protected]motorolla g73). However the same was damaged product which has dead pixels on screen. I have placed replacement request on 18th march 2023 for the same product. Despite of providing with necessary documents and proofs to flipkart team as required by them still the product is not replaced yet as on 28th march 2023.
I have made continuous follow ups with flipkart everyday and having proofs of the same.

Request flipkart management team to look into the matter as soon as possible otherwise i will be obliged to take stringent actions against the organization