[Resolved] Flipkart — Order not confirmed and after that no refund transferred

ameyap

from Mumbai, Maharashtra

Address:	400092
Website:	www.flipkart.com

On 10th july, 2017 i order iphone 6s my payment get deducted but after that customer care assured me refund or confirmation regarding order will be given in 8 hours. However after completion of 8hours refund nor confirmation received from the company. I also discussed the matter with bank the transaction is successful at bank end.

Company stated 24*7 customer care service but from the morning till now i only get busy tune at call center, i also send call back request at email but that also neglected by the company
I paid extra delivery charges for prompt delivery and the date of delivery is important for me but the company spoil that and this is my first time experience with the flipkart that also very bad.
Kindly redress this and help to get refund only. From now onward if flipkart selling free of cost then also not interested in buy product from them. Rally very mentally painful and harassment due to choosing flipkart

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Jul 12, 2017

Complaint marked as Resolved

I received refund in bank account Thanks you for provided refund within mentioned time.

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 12, 2017

Flipkart Customer Care's response We are sorry, we are unable to find any order details. We request you to get in touch with our toll free number [protected].