[Resolved] Flipkart — order not delivered even after 5 days of promised date | |
I have ordered an msi gl63-8rc on[protected]Order id - od[protected] during the independence sale from flipkart and i purchase was made at an offer price of 59990 rupees (Already paid). The promised date of delivery was[protected]. The item as per the tracking information was packed on august 14 (Images included) and was shipped upto bangalore as per last update made on august 19. But from then on there is no movement in shipment and the item remains at flipkart motherhub in bangalore. On my date of promised delivery (19-august-2018) i contacted flipkart customer care and they said to me that they have raised a complaint with the logistics team and my issue would be resolved by august 24. On august 24 morning on of the customer care representatives contacted me saying that there is no update from the logistics team and it is better to cancel and reorder the product or i can chose to wait for the product, but they can't promise a delivery date. It is not practical to reorder the product as the item now costs 69990 which is 10000 more than the amount i have made the purchase on august 12. So i don't need a refund, i need the purchased product to be delivered as soon as possible.
Was this information helpful? | |
Sep 1, 2018 Complaint marked as Resolved Customer care contacted next day after posting complaint and took immediate actions to ensure fast delivery. Flipkart customer support has been notified about the posted complaint. Verified Support Aug 27, 2018 Flipkart Customer Care's response We will revert on it.
| |
Add a Comment | |
55%
Complaints
46712
Pending
0
Resolved
25443
View all 46712 Flipkart reviews & complaints
+91 80 4274 9527 [Grievance Officer]
+91 80 4908 3910 [Grievance Officer]
+91 12 4615 0000 [Corp Office]
Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
View all Flipkart contact information
Post your Comment