Flipkart — Order not delivered & no update

Address:

New Delhi, Delhi

Hi Team, I placed one order OD[protected] on 20 June on Filpkart India ( Payment done), and as per Track order it showed me delivery date 24th June, but till today(25th june ) I have not got order nor any update on Order Track, its still showing Processing, not shipped yet. I talked to Customer care daily, and on 24th june Customer care told me I will get my order by 26th, but when I checked with Customer care today 25th ( Yusuf Ahmad - Banglore not sure if its real name) he was so rude & told me either wait for 6-7 Days or take refund. I am not sure if this is valid behaviour of firm like Flipkart. Please suggest. Regards Dharendra