Flipkart — Order not dispatching by Flipkart

I ordered Samsung galaxy tab s6 lite 2022 on 17th August and the expected shipping date by Flipkart was 18th August. Its already 22th and since last 4 days, status of my order is 'item waiting to be picked up by courier partner'. I have called to customer care executive many time and everyone is telling different story. No executive has the reason why my order is not being shipped. One executive was saying if you order get cancelled, then buy it during big billion days. Seriously???? Its a prepaid order and I want my product now that's why I have ordered it. Order ID - OD[protected]