[Resolved] Flipkart — Order not received even though raised concern with flipkart

[Resolved] Flipkart — Order not received even though raised concern with flipkart

C chandra ravi from Bengaluru, Karnataka

I would like to file complaint on flipkart due to delay in delivering my product. During this pandemic situation i can understand deliveries will be delayed but it is almost 1 week from scheduled delivery date. I have raised concern with flipkart support they say your issue will be resolved in 2 days but in vain. I am attaching the proof with order details where you can see order status delivery expected on 21st may but from there status will not show any updates and customer and god know what is happening in behind. Request to help in this matter as i am completely down and not sure what to do +2 photos Was this information helpful? No (0) Yes (0)
Aug 6, 2021 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support May 28, 2020 Flipkart Customer Care's response Hi, We are sorry to let you know that your order for the product 'VEGA Crux Motorbike Helmet' has been canceled due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 27 May 20 and it will be reflecting in your account by 10 Jun 20. Please check the previous statement/unbilled transaction of your account before reaching out to the bank. You may contact your bank’s customer care with the reference number[protected] using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell. Your kind understanding is appreciated.
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