Flipkart — Order not shipped yet and very unethical behaviour from flipkart team

I ordered Milton thermosteel flask 1000ml on 16 November (Order id -OD[protected], its shipping date was 18th of November but not shipped yet. Customer care executive are not giving any update . I made a query register on 19th november and they said they will give an update on 23rd but they closed the query by themselve and when I made it reopened they extended it to 26th of November. Also I made a complaint on twitter they called me yesterday and told we will give you an update by today 7PM but there was no call and when I made a DM on twitter they blocked me and did'nt gave any response.I want my order to get shipped by today and dear flipkart pls take action on your team they do not give any satisfactory response.