Flipkart — Order not yet shipped but displaying that the product will arrive tomorrow by 11pm.

Order id- OD[protected]
I've placed an order for laptop on october 14th and it was supppsed to be shipped by 16th october and was supposed to be delivered by 22nd october.
The product has not even shipped by the seller and it is still saying that "Item waiting to be picked up by courier partner".
I've waited for this whole week and didn't recieve any update and as I got the laptop with 20k bank offer but now ther is no offer.
So i request you to resolve the issue as early as possible.