[Resolved]  Flipkart — order: od[protected] not delivered

Address:

Sonipat, Haryana, 131001

I purchased a realme 5 phone during big billion days from flipkart on 2nd october 2019, the product came on 5th october and the delivery executive refused to accept the exchange of my product. My issue is as per rejection policy mentioned on website, my phone doesn't qualify for exchange rejection. Although i asked to pay minimum amount eligible for exchange, but it is rejected and order cancelled by flipkart.in name of exchange flipkart is just showcasing big amount of orders received. But in actual wishmasters are not delivering properly as per policy guidelines. This is all is leading to lot of wastage of time and resources of customer like us. They should clearly mention in policy all the details. I am attaching policy for rejection as mentioned on website. Please help to get product delivered.

Order no: od[protected]