[Resolved] Flipkart — order od[protected], cancelled order by flip kart without customer knowlege | |
Could you please give an explanation of canceling my order, when the price of the item got increased after the sale happened last week, are you guys playing a dirty game here.. Feeling every bad about flipkart for this behavior.. This is the first time i am facing this issue. I confirmed with e kart delivery the they will deliver the product by 11 the july as i have noticed them that our family is serving quarantine. Also i have informed the customer care executives the same about it. Today moring i could see a message my order has been cancelled. Same thing i enquired with customer care they are telling they don;t know anything about it. Seems like filp kart playing some dirty game in the name if sales and fooling the customers once they order the items. Please do resolve my query, i don't have a way out buy a new one. Was this information helpful? | |
Aug 16, 2021 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Jul 09, 2020 Flipkart Customer Care's response Hi, We are sorry to let you know that your order for the product 'IFB 6.5 kg Water softener Aqua Energie, Auto Imbalance Fully Automatic Top Load Silver' has been canceled due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 08 Jul 20 and it will be reflecting in your credit card by 13 Jul 20. Please check the previous statement/unbilled transaction of your credit card before reaching out to the bank. You may contact your bank’s customer care with the refrence number (001239) using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell. Your kind understanding is appreciated.
| |
 Add a Comment | |
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
55%
Complaints
46712
Pending
0
Resolved
25443
View all 46712 Flipkart reviews & complaints
+91 80 4274 9527 [Grievance Officer]
+91 80 4908 3910 [Grievance Officer]
+91 12 4615 0000 [Corp Office]
Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
View all Flipkart contact information
Post your Comment