[Resolved]  Flipkart — Order Pending Money Deducted not refunded back

Hi ...i have ordered one samsung washing machine on 21st december with Order ID - OD[protected].The order still shows "Order Pending" and money has already been deducted from the bank account of Rs 16, 990..! The order is not showing cancelled and no refund has been issued yet..its been so many days i have raised this request many times but no is able to help and they are not able to track it with the order id or phone number pls help !
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Mar 20, 2022
Complaint marked as Resolved 
They called me up..means the escalation team from Banaglore called me up and helped !..The money was refunded back.This was a system Glitch
Flipkart customer support has been notified about the posted complaint.
Jan 07, 2022
Updated by Karsh01
Hi,

I have raised this to several support Executives..but none of them is ab le to resolve this.I am really surprised because I purchase everything from Flipkart and my experience has been awesome!...Please help me to restore my trust on the customer care !
Verified Support
Mar 20, 2022
Flipkart Customer Care's response
Hi, We are sorry for the trouble caused. We regret to inform you that the we are unable find any details with the information shared. Hence, request you to share the order ID, along with the registered email ID and contact number to check and assist you further.
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